(705) 927 - 3074

  • What kinds of businesses do you work with?

    I work primarily with small- to medium-sized businesses, solo founders, and small teams who want a professional, custom website that’s fast, reliable, and easy to maintain. Most projects are marketing or service-focused sites, content-driven sites, or early-stage business websites.I’m a good fit for clients who value clarity, performance, and long-term maintainability over templates or one-size-fits-all solutions.

  • Is this a good fit if my business is just getting started?

    Yes. I work with businesses that are just getting off the ground. In many cases, a focused, well-built website early on helps clarify your offering and gives you something solid to grow from.That said, the goal isn’t to overbuild. If a simpler approach makes more sense at your stage, I’ll tell you honestly and help you choose the right level of investment.

  • Can you take over an existing site?

    Sometimes, but it depends on how the site is built. I don’t typically take over WordPress or other page-builder–based sites. In many cases, it’s more practical to rebuild the site on a clean, maintainable foundation rather than try to adapt an existing setup.I’m happy to take a look and recommend the most sensible approach.

  • Can you fix or rebuild a site that isn’t working?

    Sometimes. It depends on how the site is built and whether it’s a good fit for my workflow. I primarily work with Python-based setups, and in many cases it makes more sense to rebuild or migrate an existing site rather than patching something that’s hard to maintain.I’m happy to review your current site and explain your options, even if the best path isn’t a direct transfer.

  • What does your design and development process look like?

    I start by understanding your goals, audience, and constraints so we’re clear on what the site needs to do. From there, I design and build the site iteratively — focusing on structure, performance, and clarity before fine visual polish.You’ll see progress as the site takes shape and have opportunities to give feedback along the way. The process is designed to stay flexible without losing momentum.The process breaks down into six main milestones:Information architecture: We define what pages the site has, what each page contains, and how everything is organized.Wireframes: Simple layouts using boxes and placeholders to agree on structure and flow before visual design.Design foundation: Typography, colours, spacing, and overall visual direction are applied using placeholder content.Content-aware design and development: Real content and images are added, layouts are refined, and the site is built responsively with performance and accessibility in mind.Staging, testing, and review: The complete site is available on a staging URL for final review and small adjustments, and is tested on modern browsers to establish proper functionality.Launch and final handoff: The site is moved onto its home URL and a tutorial on adding and updating content is given.

  • How do projects typically start?

    Projects usually start with a short conversation to make sure we’re a good fit. If there’s mutual interest, I’ll send a brief intake questionnaire to gather the details I need to scope the work properly.From there, I put together a proposal outlining the scope, timeline, and cost. Once the proposal is approved, we move into the design and development process.

  • How involved do I need to be during the project?

    You’ll be involved at a few key points, mainly to provide feedback and approvals as the project moves through each stage. Early on, I’ll need any existing branding, content, or references you have, and timely feedback helps keep everything on schedule.Outside of those checkpoints, I handle the day-to-day work and keep things moving.

  • How do you handle feedback and revisions?

    Feedback is handled at specific checkpoints so we can focus on one type of decision at a time. I ask for consolidated feedback at each stage, which keeps changes efficient and avoids back-and-forth over small details.Reasonable refinements are part of the process. Larger changes that significantly alter the agreed scope or direction are handled separately and discussed before any additional work is done.

  • What happens if a project scope changes?

    Small adjustments and refinements are a normal part of the process. If something comes up that significantly changes the agreed scope — such as adding new pages, features, or a different direction — we’ll pause, discuss options, and adjust the scope, timeline, or cost before moving forward.Nothing unexpected is added without a conversation first.

  • How do you communicate during the project?

    Email is used for project details, decisions, and documents so everything is clearly documented. Calls are used for quick questions or clarifications, and video calls are used when visual feedback is helpful.Any decisions or next steps from calls are always followed up by email to keep things clear and avoid miscommunication.

  • How long does a typical project take?

    Most projects take around 3–6 weeks, depending on scope, content readiness, and feedback timing. I’ll outline a more specific timeline as part of the proposal so you know what to expect before we start.Timely feedback and content help keep things moving smoothly.

  • Can you work with a tight deadline?

    Sometimes. It depends on my current availability and the scope of the project. Tight timelines usually require prioritizing your project and may involve an adjusted cost.If you have a specific deadline in mind, let me know and I’ll tell you honestly whether it’s feasible.

  • How much does a website cost?

    Projects start at $1,200, with pricing increasing based on scope and complexity.In addition, there’s an ongoing monthly fee ($40 and up) that covers hosting, backups, uptime monitoring, and a monthly analytics and traffic report. Content updates or feature changes are handled separately.After learning more about your goals and requirements, I’ll provide a clear proposal with a fixed price before any work begins.

  • What’s included in a typical project?

    A typical project includes planning and structure, custom design, development, responsive layouts, and a complete website ready to launch. This also includes a staging review, testing, and a walkthrough so you can manage content confidently after launch.Ongoing content updates, new features, third-party services, or major changes outside the agreed scope are not included unless specifically outlined in the proposal.

  • What payment methods do you accept?

    Payment is handled via Interac e-Transfer. Other payment methods may be discussed if required and agreed upon in advance.

  • What happens if I change my mind mid-project?

    It depends on what’s changing. Small adjustments and refinements are part of the process. If a change significantly affects the agreed scope, direction, or timeline, we’ll pause and discuss the best way forward before continuing.Any larger changes are handled as a scope adjustment and agreed on before additional work is done.

  • Will the site be mobile-friendly?

    Yes. All sites are built using responsive, intrinsic layouts so they adapt naturally to different screen sizes and devices. Mobile isn’t treated as an afterthought — it’s part of the design from the start.

  • Will it work across modern browsers?

    Sites are built and tested for modern, up-to-date browsers on desktop and mobile. This covers the vast majority of devices in active use today.Older browsers may not fully support all features or layouts, and are not actively supported.

  • Can you refresh or modernize an existing design?

    Sometimes. If the existing site and platform are a good fit, a visual refresh may be possible. In many cases, though, it’s more effective to rebuild the site on a modern, maintainable foundation rather than layering changes onto an older setup.I’m happy to review your current site and recommend the most practical approach.

  • Do you use templates or page builders?

    No. Each site is custom-built for the project, which allows for better performance, flexibility, and long-term maintainability.

  • How do you handle Search Engine Optimization (SEO)?

    SEO best practices are built into the site from the start. This includes clean markup, sensible page structure, fast load times, and mobile-friendly layouts.Ongoing SEO strategy, content creation, and link-building are outside the scope of a typical project, but the site will be set up so those efforts aren’t working against you.

  • Can the site scale as my business grows?

    Yes. Sites are built on a flexible foundation that can grow over time, both in terms of features and hosting capacity. As your needs change, the site can be expanded or adjusted without needing to start from scratch.Future additions or changes are planned and scoped as needed.

  • Will I be able to update the site myself?

    Yes. The site is built with a content management system (Wagtail) that makes it easy to update text, images, and other content without touching code. I’ll also walk you through how to use it during launch.

  • Do I need technical knowledge to manage the site?

    No. As long as you’re comfortable using a computer, a web browser, and basic software, you’ll be able to manage and update the site without specific technical knowledge.

  • Can you migrate content from an existing site?

    Sometimes. It depends on how the existing site is built and how the content is structured. Simple migrations are often straightforward, while more complex cases may require additional work or a different approach.I’ll review your current site and let you know what makes sense before we move forward.

  • Do you provide images or graphics?

    Branding assets like logos or custom graphics are provided by you. When stock photography is appropriate, I can source and include stock images as part of the site.

  • Do you offer hosting?

    Yes. Hosting is included as part of new projects and is handled by me as part of the ongoing monthly fee. I generally don’t take on hosting for sites I didn’t build, but I’m happy to review your situation and let you know if it’s a fit.

  • Do you handle domains and DNS?

    Domains and DNS are owned and managed by you. For liability and security reasons, I don’t take control of domain registrar accounts — your domain is effectively the “keys to the kingdom”, and it’s important that you retain full ownership and access.That said, I’m happy to walk you through any required changes on a call. In practice, DNS updates are usually simple: they involve adding or updating a small number of records so your domain points to the correct server. With guidance, it’s typically a quick, straightforward process.

  • How do you handle backups?

    Backups are automated and handled on a rolling schedule. Daily backups are kept for the past 7 days, weekly backups for the past month, and monthly backups for the past 6 months.If you’d like a copy of a backup for your own records, I can provide one on request, subject to reasonable size and availability.

  • What support is included after launch?

    After launch, I’ll make sure the site is running properly and walk you through how to manage content using the CMS. Hosting, backups, uptime monitoring, and a monthly analytics report are covered by the ongoing monthly fee.Content updates, new features, or design changes aren’t included by default, but can be discussed if needed.

  • Who owns the website and code?

    Once the final payment is complete, you own the website and its code. At that point, ownership of the site also means responsibility for hosting if you choose to move it elsewhere.There’s no lock-in, and you’re free to take the site wherever you like.

  • Why not use Squarespace, Wix, or a WordPress theme?

    Those platforms are fast, polished, and a good option if you’re working with a tight budget or are comfortable fitting your content into a predefined structure.A custom site makes sense when you want the site to reflect your business more closely — how you explain what you do, how information is structured, and how the site evolves over time. Instead of adapting your business to a tool, the site is built around your goals and constraints.In practice, that often also saves time, since you’re not fighting templates or guessing how things should be set up. If a site builder is the better choice for your situation, I’ll tell you honestly.

  • Can you work with an existing designer or marketer?

    Yes, in many cases. I’m happy to collaborate with designers or marketers when roles and responsibilities are clear.If a design is being handed off, I’ll review it first to make sure it’s practical to implement and aligns with how the site is being built. In some cases, adjustments are needed so the design translates well into a real, responsive site.

  • Can you build multilingual sites?

    Yes. Multilingual sites are possible and supported by the CMS I use. The site structure can be set up to handle multiple languages cleanly.Translation content is typically provided by you. If multilingual support is important for your project, we can discuss the approach and scope during planning.

Can you migrate content from an existing site?

Sometimes. It depends on how the existing site is built and how the content is structured. Simple migrations are often straightforward, while more complex cases may require additional work or a different approach.

I’ll review your current site and let you know what makes sense before we move forward.